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Using this site
Submitting a project
Contributing material to the site
Receiving the newsletter
Viewing the map tool
Using the map tool
Printing screens or documents
Saving documents
Using "Search"

Contact Information
Contact Customer Service
Providing feedback on the site
  Troubleshooting
Making the text larger
Plug-in error messages
Broken link or site not found

Browser and System Requirements
System requirements
Using Netscape or Mozilla
Using Internet Explorer
Using AOL
Using Safari
Using OS X


Using This Site

Submitting a project
To submit a project, please visit the directory submission form. Fill in the form and click the "Submit" button. The site editor will review and edit your submission before uploading it to the site.
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Contributing material to the site
If you represent a department or school at Columbia University and are interested in contributing material to the Global Health Online Directory, please contact us.
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Receiving the newsletter
The free Global Health Online Directory newsletter is sent out once a month. The sign up form for the newsletter is located on the home page in the right hand column. Sign up for the newsletter now.
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Viewing the map tool
To view the interactive map in this site, you will need the free Macromedia Flash Player, version 6 or later. Download the latest version and follow the simple instructions.
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Using the map tool
The interactive map has nine separate regions. Clicking on any of them will return an enlarged version of that region. Programs or projects of interest can be explored by clicking directly on an individual country.

To navigate around the enlarged region, use the navigation box that is located in the bottom right portion of the map. This navigation box contains a miniature version of the expanded map and a dragable region that is be represented by a red rectangle. Click and drag this rectangle to change the enlarged map's region of focus.

Selecting one of the nine regions from the continent / region pull-down menu will automatically populate the location pull-down menu with all of the locations in that continent / region that have projects associated with them. Selecting a location from the location pull-down menu will return a list of current projects that are associated with that location.
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Printing screens or documents
Some screens in this site may have print buttons on them. For those that do not, use the browser's "File" menu and select "Print." Alternatively, you may use Ctrl+P on the PC and Cmd+P on the Mac.
If the right-hand side of the page is being cut off, on a Mac you can reduce the print size or, on a PC or Mac, change the layout to "Landscape".

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Saving documents
To save a PDF, you may use Ctrl+S on the PC and Cmd+S on the Mac. Alternatively, use the browser's File menu to select Save. To save a web page or a transcript, you may use Ctrl+S on the PC and Cmd+S on the Mac.
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Using search
Search terms in lowercase will match words in any case; otherwise, an exact case match is used. If you want an exact case match, use uppercase; if you want a more general search that is case neutral, use lowercase.
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Contact Information

Contact Customer Service
Please direct your comments, questions, and suggestions to Customer Service: help@dkv.columbia.edu.
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Providing feedback on this site
We welcome feedback on your experience. To provide comments, e-mail Customer Service at help@dkv.columbia.edu. Please make sure to include the relevant section of the Web site.
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Troubleshooting

Making the text larger
There are two ways to change the text size on your monitor: using options built into your browser, or changing the resolution of your screen. With the Internet Explorer browser, use the "View" menu to change text size. (On a PC, you may also need to look in the "Tools" menu, select "Internet Options-Accessibility," and check "ignore font sizes specified.") With Netscape, you can make the text larger by simultaneously holding down the Ctrl and + keys on a PC or by holding down the Cmd and + keys on a Mac.

To change the resolution on a PC, right-click on the desktop and choose "Properties." Then, select the "Settings" tab and change the "Screen Area" slider. To change the resolution on a Mac running OS X, choose "System Preferences" from the "Apple" menu or the Dock. Select "Displays." Change the selection under "Resolutions." On a Mac running OS 9, select "Control Panels > Monitors" from the Apple menu. Change the selection for the "Resolution."
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Plug-in error messages
If you cannot view a video, slide show, interactive, or PDF, you will receive a plug-in error. You will need to download the appropriate plug-in. Please select one of these options to be taken to more detailed help information: RealPlayer Video, Macromedia Flash Player, or Adobe PDF.
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Broken link or site not found
While we make an effort to keep links to external sites up-to-date, they may change without our knowledge or be temporarily offline. If you encounter a problem linking to an external site, please e-mail Customer Service at help@dkv.columbia.edu.
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Browser and System Requirements
System requirements
For IBM-Compatible PC
Windows 98 or later
128 MB of RAM (256 or higher recommended)
Monitor: 800x600 pixel resolution recommended
Connection: Internet service and 56K modem minimum
Browser: Internet Explorer 5.x or above, Mozilla 1.4 or above, Netscape 4.7 or above. Netscape 6 not recommended.
Plug-ins: RealPlayer 7 or later, Macromedia Flash Player 5 or later, Adobe Acrobat Reader 5 or later

For Macintosh
MAC OS 9.2 or higher
128 MB of RAM (256 or higher recommended)
Monitor: 800x600 pixels resolution recommended
Connection: Internet service and 56K modem minimum
Browser: Internet Explorer 5.x or above, Mozilla 1.4 or above, Netscape 4.7 or above, Safari 1.2 or above. Netscape 6 not recommended.
Plug-ins: RealPlayer 8 or later, Macromedia Flash Player 5 or later, Adobe Acrobat Reader 5 or later
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Using Netscape or Mozilla
The Netscape and Mozilla browsers are free. Download the latest version of Netscape or download the latest version of Mozilla and follow the simple download instructions.
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Using Internet Explorer
The Internet Explorer browser is free. Download the latest version of Internet Explorer and follow the simple download instructions. PC users, please be aware that if you have a previous version of Internet Explorer, it will be overwritten when you download a later version.
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Using AOL
If you use AOL, you will need to use Netscape Navigator, Mozilla, Internet Explorer, or Safari instead.

After logging on to AOL, open the alternative browser in order to use the Web site. You may need to contact AOL to configure the alternative browser to work with AOL's proprietary software. In this scenario, you are connecting to the Internet with AOL's network but using a different browser to view the Web site. Just make sure you are still logged on to AOL while browsing.
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Using Safari
The Safari browser is a new free browser for the Macintosh OS X platform. Download the latest version of Safari.
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Using OS X
The Web site will work fine in Mac OS X or Mac OS 9.
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